Active Directory Authentication

Through Active Directory, we provide our clients central authentication and authorization network services for Windows-based computers. Active Directory also allows our engineers and tools to assign policies, deploy software, and apply critical updates to an entire organization. Active Directory stores information and settings relating to our client’s organization in a central, organized, accessible database.

Configuration Management

Configuration Management ensures that all infrastructure has accompanying documentation, and that we are aware of all system dependencies. We maintain a database of this information. This assists with planning to avoid unwanted impact of changes made to other system components.

Dynamic Network Configuration

Dynamic network configuration is an important feature to maintain connectivity between all systems on the customer network. This service is maintained through a server which dynamically assigns addresses to all systems attached to the network.

Group Policy Management

We set up and manage the infrastructure used to deliver and apply one or more desired configurations or policy settings to a set of customer’s targeted users and computers within a customer’s Active Directory environment.

LAN Support

We provide support network services for the ongoing operation and configuration of the customer’s local area network.

Pre-Deployment Testing

We test all upgrades and service packs before deploying them in customer environments.

Router and Switch Availability and Performance Monitoring

We monitor the ongoing availability, connectivity, health, performance, bandwidth, traffic, and errors of networking hardware. Without this service, all systems would suffer a slowing or disconnecting impact which could cost loss of productivity and money.

VPN Support

We provide support network services for the ongoing operation and configuration of the customer’s virtual private network. This VPN support allows you to access all internal documents and services from anywhere in the world, as if you were sitting at your own desk in the office.

WAN Support

We provide support services for the ongoing operation and configuration of the customer’s wide area network. This is important for all businesses with multiple locations which need the same data and information.

Wireless Support

We provide support services for the ongoing operation and configuration of the customer’s wireless WiFi network.